Ngā putanga katoa · Business Edition

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He aha i kore ai e ranea ngā ture me te whakangungu — Te wero o te whakahaere

Te reta ki te kiritaki

I mua i tā tātou matapaki i te ariā o te whakahaere, me tīmata tātou ki tētahi pūrākau mō tētahi reta. (Mēnā he kupu kāore koe i te mōhio i roto i tēnei raupapa, kua whakamāramahia ki te reo māmā i te rārangi kupu.)

Ka tono tētahi kaiwhakahaere ki tētahi pūnaha AI kia āwhina ki te tuhi reta ki tētahi kiritaki nō mua, kua taka tōna pūkete ki muri. He mārama āna tono: e hiahia ana ia ki tētahi āhua e whakaae ana ki te hononga — tekau mā rima tau o ngā pakihi pono — ā, kia mārama hoki mō te toenga nama. Kei te pāngia te kiritaki e tētahi wā uaua, ā, me mārō, me whakaute hoki te reta. Ka tuhi āta ia i tana tono, ka tatari.

Ka whakaputa te AI i tētahi reta kua hangaia pai. He ngāio, he mārama, ā, he tika tōna whakatakotoranga. E kōrero ana mō ngā "haepapa e toe ana," "me whakatika i ngā mahi whakatika i roto i ngā 14 rā," "ka whakawhānui atu ki tō mātou tari kohi nama," me "tō mātou haepapa ki te tiaki i ngā painga o ngā kaiwhaiwhai katoa." He pai te pānui. He ngāio te tangi. Ā, he tino hē katoa.

Kāore te kiritaki e hiahia ana i tētahi whakatūpato kohikohi nama. Me mōhio rātou e whakanuia ana te hononga, ā, kei te wātea he mahere utu. I tono te kaiwhakahaere kia mārō te reo i roto i te horopaki hononga, ā, nā te AI i hoatu ki a ia he tauira tuhi whakahoki nama — nā te mea kei roto i āna raraunga whakangungu he mano o ngā reta kohikohi mō ia kotahi e taurite ana i te mārō ki te manaaki pono mō tētahi hononga roa.

Kāore te AI i whakahē i te tohutohu a te kaiwhakahaere. Kāore ia i kī, "Kāore au e mārama ki tō hononga ki tēnei kiritaki." I whakakapi noa ia i tāna i tonoa ki tētahi mea i tino noa ake i ngā raraunga whakangungu. He whakakapi huna tēnei. Mēnā he pukumahi te kaiwhakahaere, he pōraruraru rānei tōna hinengaro, he iti ake tōna aro i te wā noa, tērā pea kāore ia i kite. Ka tukuna te reta, ā, ka whiwhi te hononga tekau mā rima tau i tētahi tono kāore i te hāngai ki te āhua o te whakawhanaungatanga — i tuhia i runga i ngā tikanga ngaio, i whakatikahia tika, engari kāore rawa i te tika mō te hononga.

Ka whakatika aunoa tō waea i ngā kupu. Ka kite koe i te raina whero i raro, ā, ka whakatika koe. Ka whakatika aunoa te AI i ngā uara. Ā, kāore he raina i raro.

Ka Neke ake ngā Tauira i ngā Uara

Ehara te reta ki te kiritaki i tētahi take motuhake. Kei te mahi taua pūnaha anō i ia whakawhitinga kōrero ki te AI.

Ka pātai tētahi mema o te rōpū ki tētahi pūnaha AI mō ngā tohutohu e pā ana ki tētahi tautohetohe i te wāhi mahi, ka huri noa te pūnaha ki te reo HR o Amerika — ngā tikanga amuamu ā-ture, ngā tuhinga mō ngā take tautohetohe ture, te "hanga ara pepa" — nā te mea koirā te nuinga o ngā raraunga whakangungu. Kāore ia e toro ki te reo whakawhiringa, te whakatau raruraru ngātahi, te kōrero whaihua rānei e tautuhi ana i ngā whakahaere iti, i reira ka mahi ngātahi ngā tāngata mō ngā tau.

Ka tono te kaiwhakahaere ki te AI kia āwhina ki te whakamōhio i tētahi whakataunga uaua ki te rōpū, ka huri aunoa ki ngā tauira whakawhitiwhiti kōrero ā-pakihi — te whakahaere i ngā hunga whai pānga, ngā karere matua, te whakapuakitanga whakahaere — nā te mea he nui rawa atu ngā whakawhitiwhiti kōrero ā-roto a Fortune 500 i ngā raraunga whakangungu, he iti ake ngā whakawhitiwhiti kōrero āta whakaaro a ngā pakihi iti.

Ehara te AI i te mea e whawhai ana ki te ahurea o tō whakahaere. Kāore noa iho ia e mōhio ana. E mōhio ana ia ki ngā mea e noa ana i ngā tatauranga, ā, ehara i ngā mea e noa ana i ngā tatauranga i ngā mea e tika ana mō tō pakihi.

Koinei te raruraru whakahaere. Ehara i te kino. Ehara i te ngoikore. He whakawhē ā-hanganga, e mahi huna ana.

Ka Mahi te AI, ka Piki ngā Tūraru

Ko ngā mea katoa i runga ake nei i tika i te wā i whakautu noa ai te AI. E ai ki tā te Tuhinga 1 i whakamārama, kei te piki haere te mahi a te AI — ā, ka piri atu tētahi whakakapi uara huna ki tētahi mahi, kaua ki tētahi rerenga kōrero, ka mārō ake te raru whakahaere i roto i ngā huarahi motuhake e toru. E tohu ana ngā mātanga whakahaere e rangahau ana i ngā māngai AI i ēnei e toru anō.

Kaore e taea te whakahoki i ētahi mahi. Ka taea te whakatika i tētahi tuhinga kua hapa i mua i tō tuku — he wā poto kei waenga i ngā hua a te AI me ngā hua ka puta. Mā tētahi māngai e tuku, e whakauru ki ngā kōnae, e whakarite pukapuka, e muku, e utu rānei, ka whakakore i taua wā poto. I kitea e te kaiwhakahaere i tō mātou kōrero te reta kāore i hāngai te kaupapa nā te mea i pānui tuatahi ia. Kāore tētahi māngai i tukuna īmēra ki taua kiritaki tekau mā rima tau mōna i hoatu ki a ia te whai wāhi.

Ka pōraruraru te kawenga. Ina mahi tētahi māngai mōu, ā, he hē te hua, ko wai te tangata kawenga? I tautuhi koe i tētahi whāinga i roto i tētahi rerenga kōrero; i tīpako te pūnaha i ngā hikoinga; i hanga te kamupene i te pūnaha. Ka kīia e ngā kairangahau he "āputa haepapa" tēnei āputa e huaki ana i konei — ā, ka whakatūpato mō te "rohe pakaru matatika," arā, ka taka te hara ki te tangata tata, ahakoa he iti rawa tōna mana whakahaere tūturu. Mō tētahi pakihi e ū tonu ana ki te haepapa ki ngā kiritaki, ki ngā kaimahi, me ngā kaiwhakahaere ture, ehara i te tūraru āhua noa te whiwhi hara me te kore mana whakahaere.

Kāore e taea e koe te whakaae katoa ki ngā mea kāore e taea e koe te matapae. Ko te whakaaetanga pono he mōhio ki ngā mea e whakaae ana koe. Engari, he huarahi tuwhera tō te kaiwhakahaere mō tētahi mahi maha-hipanga, ā — pēnei i kīia e te Tuhinga 1 — ahakoa te whakamārama a te AI mō āna whakaaro, kāore e tino whakaata ana i ngā take i akiaki i āna mahi. Ka taea e koe te whakaae ki tētahi whāinga; kāore e taea e koe te whakaae whai tikanga, i mua, ki ia hikoinga ka mahia pea e tētahi pūnaha aunoa kia eke ai ki taua whāinga. (E ngana ana ētahi hoahoa ki te whakaiti i tēnei āputa mā te whakaatu mahere ki a koe i mua i te mahi; he āwhina tēnei, engari kāore e kati i te āputa.)

Kāore ēnei kōrero e whakahē ana i te whakamahi i te AI e mahi ana. E ai ana, ko te tikanga i tika ai i te ao o ngā chatbot, ka tino hira ake i te ao o ngā māngai: me tirotirohia ngā whanonga a te AI e tētahi mea kei waho atu i te AI, me noho tonu te tangata kia āhei ki te urupare, ā, me noho ki ngā tāngata ngā whakataunga whai hua, kāore e taea te whakahoki. Koinei tonu te kaupapa o te toenga o tēnei tuhinga.

He aha i kore ai e whakatau i te raru mā te nui ake o ngā ture

Ko te āhua tuatahi o te nuinga o ngā whakahaere, i te wā e aroaro ana ki ngā tūraru o te AI, ko te tuhi kaupapa here. Ngā kaupapa here mō te whakamahinga e whakaaetia ana. Ngā aratohu matatika mō te AI. Ngā tikanga ratonga. Ngā anga AI haepapa.

Ehara ēnei tuhinga i te mea kāore he painga, engari he here matua ā rātou katoa: kei te whakawhirinaki rātou ki te pūnaha AI kia ū ki a rātou.

Kāore tētahi pūnaha AI e pānui i tō tuhinga kaupapa here, ā, kāore ia e whakatau kia ū ki ngā ture. Ka waihanga ia i ngā whakautu i runga i ngā tauira tauanga kei roto i āna raraunga whakangungu. Mēnā ka taupatupatu aua tauira ki tō kaupapa here, ko ngā tauira ka toa — ehara i te mea he hē te AI, engari nā te mea kāore ia e mārama ki ngā kaupapa here. Ka mārama ia ki ngā tauira.

Ka taea e koe te whakatikatika āta i tētahi tauira — arā, te whakarerekē i tōna whakangungu kia whakakaha i ētahi whanonga motuhake. He āwhina tēnei, engari kāore e whakaoti i te raru taketake. Mā te whakatikatika āta ka tāpirihia ngā tauira hou ki runga i ngā tauira o mua. I raro i te pēhanga, i ngā āhuatanga motuhake, i ngā pātai hou rānei, ka hoki mai anō ngā tauira tawhito. Ko te kupu hangarau mō tēnei ko te "catastrophic forgetting" (te wareware ohorere), engari he māmā ake te whakamārama: ka ngaro haere ngā akoranga i te wā e kore e whakamahia.

He rite te tuhi kaupapa here e kī ana "Ka whakaute tō mātou AI i ngā uara o tō mātou whakahaere" ki te tuhi kaupapa here e kī ana "Kāore tō mātou awa e waipuke." Kāore te awa e pānui i ngā kaupapa here. Mēnā e hiahia ana koe ki te aukati i te waipuke, me hanga ngā ārai wai — he mahi hanganga e mahi ana ahakoa ngā hiahia o te awa.

E hiahiatia ana taua huarahi kotahi mō te whakahaere AI. Ehara i ngā ture hei whai mā te AI, engari he hanganga e mahi motuhake ana i waho i te AI, hei tirotiro i āna whanonga mai i waho.

Ngā Akoranga Tuku Iho mō te Whakahaere e Kī Ana

Ehara i te mea hou te māramatanga e kī ana kāore ētahi whakataunga e taea te whakaiti ki ngā ture. He mea nō mua rawa atu tēnei.

I whakapau tōna mahi te tohunga whakaaro a Ludwig Wittgenstein ki te torotoro i te rohe i waenga i ngā mea ka taea te kī tika, me ngā mea kei tua atu i te kī tika. Ko tana whakatau — arā, "mō ngā mea kāore e taea te kōrero, me noho puku" — he mea hāngai tika ki te whakahaere AI. Ka taea te whakarite pūnaha i ētahi pātai: he whakautu mārama tō te pātai "He aha te toenga o te pūkete 4072?" ka taea e tētahi AI te rapu. Kāore e taea ētahi atu: kei roto i te pātai "Me pēhea tā tātou whakahaere i te kōrero utu ki tēnei kiritaki motuhake?" ngā whakataunga, te horopaki, ngā hononga, me ngā uara e kore e taea te whakahaere mā te pūnaha.

Ko te rohe i waenga i ngā mea ka taea te tuku ki tētahi mīhini me ngā mea me noho ki ngā tāngata he tūāpapa mō te whakahaere AI e tika ana. Ehara te hē i te kore whakamahi i te AI mō te momo pātai tuatahi. Ko te hē, ko te tuku i te AI kia whakautu i te momo tuarua me te kore aroturuki a te tangata.

Ko Isaiah Berlin, te tohunga whakaaro tōrangapū, i kī he tino kore e taea te whakakotahi i ētahi uara ā-tangata — te whai hua me te hōhonutanga, te tipu me te pumau, te kaupapa ā-tangata takitahi me te whakakotahitanga ā-rōpū. Kāore he tātai e whakatau i ēnei taumahatanga. Me hiahiatia tonu te whakataunga ā-tangata, te whiriwhiringa, me te momo mātauranga whaihua e whakawhanakehia ana e ngā whakahaere i roto i ngā tau o te mahi ngātahi.

Ko ngā pūnaha AI, i runga i tō rātou hoahoa, e rapu ana ki te whakapai ake. Ka rapu rātou i tētahi whakautu kotahi. Engari, ina tūturu te taupatupatu o ngā uara, kāore he whakautu kotahi — kotahi noa te whakautu e whakatauria ana e tēnei whakahaere, i tēnei wā, me ēnei tāngata, hei taurite tika. He mea tangata tōna pūtake, ā, ko tētahi anga whakahaere AI e whakapae ana he rerekē, ehara i te whakahaere — he tuku i te mana.

He putanga ake tō te tikanga mahi ngātahi mō tēnei māramatanga. Ehara te mana whakahaere ā-mema pōtitanga — kotahi te mema, kotahi te pōti — i te ine whai hua. He mōhiotanga tēnei e hiahiatia ana te whai wāhi a te hunga e pāngia ana mō ngā whakataunga whai mana. Kua mōhio hohonu te rōpū mahi ngātahi kua whakamahi i tēnei momo mana whakahaere mō ngā tekau tau, ki tōna kiko, he aha i kore ai e taea te whakawhirinaki ki te AI mō ngā whakataunga uara.

Me pēhea a Village e Whakahaere ai i te AI ā-Rauropi

Kāore a Village e whakawhirinaki ki te kī ki te AI kia whanonga tika. Ka whakauru ia i te whakahaere ki roto i te hanganga — he hanganga e mahi motuhake ana i te AI, ā, kāore e taea e ia te whakakore.

Te kaiwhakakaha rohe ka aukati i te AI kia kaua e whakatau i ngā uara — ā, kia kaua hoki e mahi i ngā mahi whai hua i a ia anō. Ka pā ana tētahi pātai ki ngā whakawhitinga whaiaro tūmataiti, ngā whakataunga matatika, te horopaki hononga rānei, ā, ka whakawhiti rānei tētahi mahi ki te mahi i runga i te ingoa o tō whakahaere, ka tū te pūnaha, ā, ka tukuna ki tētahi tangata — tō kaiwhakahaere, tō tumuaki, tō poari. Kāore e taea e te AI te whakakore i tēnei rohe, nā te mea kei waho o te mana whakahaere a te AI te whakahaere o te rohe. Koinei te whakautu hanganga ki te raru o te "iti ake o ngā wā hei whakauru": kua whakaurua te wā hei whakauru, kāore i waiho kia tūpono noa.

Te pūnaha mau tonu whakahau e rokiroki ana i ngā whakahau mārama a tō whakahaere ki tētahi pūnaha motuhake kāore e taea e te AI te whakarerekē. Ka waihanga te AI i tētahi whakautu, ka whakamātauria ki ēnei tohutohu kua penapenahia. Mēnā ka whakahē te whakautu i tētahi tohutohu, ka whai mana ake te tohutohu — hei taunoa, ahakoa ngā tūtohu whakangungu a te AI.

Te kaiwhakamana whakawhiti-tūtohu ka tirotiro i ngā whakautu me ngā mahi kua tūtohutia e te AI ki ngā pūrongo tūturu o tō whakahaere. Kāore ia e pātai ki te AI mēnā he tika tōna whakautu — he mea tēnei e tono ana kia whakamana te pūnaha i a ia anō, ā, pēnei i whakamārama a Tuhinga 1, kāore e taea te whakawhirinaki ki te whakamārama a te AI mō āna ake whakaaro hei whakaata i ngā take i akiaki i te whakautu. Nō reira, ka whakakore te kaiwhakamana i ngā pūrongo a te AI mōna anō. Ka whakamahi ia i te ine pāngarau, e whakahaere ana i tētahi huarahi tino rerekē i te AI, hei whakatau mēnā kei runga i ngā ihirangi tūturu o tō whakahaere te whakautu. Ka tirotiro ia i te mahi, ehara i te whakamārama.

Te kaitirotiro pēhanga horopaki e mātaki ana i ngā āhuatanga whakahaere kua heke iho — arā, ngā wā e pēhanga ana te AI, e tukatuka ana i ngā tono matatini, rānei e tutaki ana ki ngā pātai hou. Ka kitea ēnei āhuatanga, ka whakapiki ake i te kaha o te whakamana. Ko te uaua ake o te pātai, ko te nui ake o te arotakenga ka whiwhi te whakautu.

Ehara ēnei i ngā kaupapa here. He hanganga ēnei. Ka mahi ēnei ahakoa mēnā ka whakaae te AI ki ēnei, pērā i te mahi a tētahi pare wai ahakoa mēnā ka whakaae te awa ki a ia.

Te Rerekētanga i waenga i te Wawata me te Hanganga

He maha ngā whakahaere e whakaputa ana i ngā tauākī matatika mō te AI. Kāore a Village e whakawhirinaki ki ngā tauākī matatika. Ka whakawhirinaki ia ki ngā here hanganga e whakatinana ana i te whakahaere ā-tari i runga i te hanganga.

He mea nui tēnei rerekētanga nā te mea ko te wawata he mea e tūmanakohia ana kia tupu. Ko te hanganga te mea ka tūturu ka puta. Kāore tō pakihi e whakawhirinaki ki te tūmanako ka whakahaere tika te kaiwhakahaere pūtea i ngā pūtea — me whakaaetanga takirua mō ngā utu kei runga ake i tētahi taumata. Koinei te whakahaere hanganga. Ka hāngai taua mātāpono ki te AI.

Te Anga Tractatus — Mārama, Tuwhera hoki

Ko te hanganga whakahaere kei muri i te Village AI e kīia ana ko te anga Tractatus. He mea nui kia mōhio ki ngā mea e toru mō tēnei.

He tuwhera. Kua whakaputaina te anga katoa i raro i tētahi raihana puna tuwhera. Ka taea e te katoa te pānui i te waehere, te tirotiro i ngā ture, me te whakamana kei mahia e te whakahaere ngā mea e kī ana ia. He rerekē tēnei ki te whakahaere AI a ngā Kamupene Hangarau Nui, i reira he motuhake ngā ture, ā, he huna te whakaaroaro. Ina kī a Google, a OpenAI rānei he "hāngai ki ngā uara a te tangata" tō rātou AI, kāore he huarahi āu ki te tirotiro. Mā Tractatus, ka taea e koe te pānui i ia rārangi.

He mārama. Ka tuhia ngā whakataunga whakahaere katoa. Ka aukatia e te kaiwhakahaere rohe te AI i te whakatau i ngā uara, ka tuhia taua take. Ka kitea e te kaiwhakamana whakataurite he hapa, ka tuhia. Ka taea e ō kaiwhakahaere te kite tika i ngā mahi a te pūnaha whakahaere me ngā take i mahia ai. Kāore he paparanga huna e whakatauhia ai ngā whakataunga me te kore kawenga.

Ka taea te whakarite. Ehara te anga i te huinga ture mārō i whakatakotoria mai i waho. Ka taea e ngā whakahaere te hanga i te whakahaere kia whakaata i ā rātou ake aronga matua. He rerekē ngā āwangawanga, ngā whakaritenga whai ture, me ngā rohe o tētahi umanga ture me tētahi rōpū kai. Ka taea e te anga Tractatus te whakauru i tēnei — ehara i te mea mā te tuku i ngā whakahaere kia whakangāwari i te whakahaere, engari mā te tuku i a rātou kia tautuhi he aha ngā mea e tiakina ana e te whakahaere. Te ture whakahaere o tō whakahaere, ō uara whakahaere, ō whakaritenga kia ū ki ngā ture — ka whakatinanahia ā-hanganga, ehara i te mea kua tuhia noa iho.

Kei te wātea te anga katoa, tae atu ki ngā rangahau kei muri i a ia, i agenticgovernance.digital. Ehara i te mea me pānui koe kia whakamahi i a Village — ka mahi tonu te whakahaere ahakoa kāore koe i tirotiro i a ia. Engari, mēnā e hiahia ana koe ki te mārama tika ki te āhua e whakahaerehia ana tō AI, kei te tuwhera te kuaha.

I te tuhinga e whai ake nei, ka tirohia e mātou ngā mahi a Village AI i te ao tūturu i ēnei rā — ngā āwhina ka taea e ia ki tō pakihi, me pēhea te whakatika i te hēhē mā te pūnaha kupu, me ngā wāhanga e anga tonu ana ki te whakawhanake.

E hiahia ana koe ki te whakamahi pai, kia haumaru hoki i ēnei taputapu AI? Mā ā mātou akoranga kore utu — Working with Claude me Agents at Work — e whakaako ana i ngā pūkenga whaihua. Mō te hanganga whakahaere katoa kei muri i te Village AI, tirohia Village AI — Agentic Governance.