Ngā putanga katoa · Business Edition
Your Community, Your AI — CC BY 4.0AI a ngā Kamupene Nui vs. AI mō tō Pakihi — He aha te take i hira ai te rerekētanga
Te wāhi e ako ai te AI a ngā Kamupene Nui i ōna tikanga
Me whakaaro ake koe e whakatipu ana i tētahi tamaiti i roto i tētahi whare kāore he pukapuka kē atu, he whārangi pānui hokohoko anake, he tautohetohe pāpāho pāpori, me Wikipedia. Ka tū taua tamaiti hei tangata kōrero mārire, he maha āna pukapuka i pānui, ā, ka taea e ia te whakaputa tuhinga mārire mō ngā kaupapa katoa. Engari, ka whai ia i tētahi tirohanga motuhake ki te ao — i hangaia e ngā take tauhokohoko, e mōhio ana ki ngā tautohetohe, ā, he māia tōna reo ahakoa kāore he hohonutanga. Ka mōhio ia me pēhea te whakaputa reo mana ahakoa kāore ia i te mātau.
Koinei, hei kī noa iho, te āhua e whakatipuria ana ngā pūnaha AI a Big Tech.
Ko ngā pūnaha AI a Big Tech e tino mōhiotia ana — arā, ko ngā chatbot hokohoko nui, ā, ināianei, ko ngā māngai i hangaia i runga i ēnei — ka whakangungua ki ngā rauemi tuhinga nunui i tangohia mai i te ipurangi. Ngā piriona whārangi. Ko te hua he pūnaha e taea ana te matapaki i ngā mea katoa — engari ko āna taunoa, āna whakaaro, me āna pūāhua i hangaia e ngā mea e whakakī ana te ipurangi.
Ka whakaaturia rawa atu e te ipurangi:
- Ngā ihirangi reo Ingarihi (ā, i roto i te reo Ingarihi, ko te reo Ingarihi Amerikana)
- Te reo hokohoko me te reo whakatairanga
- Te anga whaiaro ("he aha te mea pai mōu")
- Te ahurea me ngā kupu o ngā pakihi tīmata o Silicon Valley
- Ngā kōrero hangarau me ngā kōrero ngaio e huri ana ki ngā umanga nui
- Ngā ihirangi nō ngā rua tekau tau kua pahure, kāore i te hōhonu ā-hītori
Ka whakaheke te ipurangi i te whakaaturanga o:
- Te ahurea pakihi o Europi me ngā anga ture
- Ngā tikanga mahi ngātahi me te whakahaere ā-tiritahi
- Te hokohoko e hāngai ana ki ngā hononga pūroa
- Ngā whakahaere pakihi iti me te whakatau kaupapa
- Ngā tikanga whakahaere raraunga e mōhio ana ki te GDPR
- Te hītori tūturu, ngā tāngata, me ngā tukanga o tō whakahaere
Ka pātai tētahi mema o tō tīma ki tētahi pūnaha AI o Big Tech mō te whakahaere i tētahi amuamu a te kiritaki, ka toro ia ki ngā pukapuka tūtohu ratonga kiritaki o Amerika — ehara i te mea kua whakatauria e ia he pai ake, engari nā te mea koirā te mea e rangatira ana i āna raraunga whakangungu. Kāore ia e whai i ngā tikanga whakahaere amuamu a tō whakahaere, i tō hītori hononga ki taua kiritaki, i te anga tiaki kaihoko o Europi e whakahaerehia ana e koe, nā te mea he tino iti noa ēnei tauira i roto i ngā raraunga i ako ai ia.
Ehara tēnei i te hē ka taea te whakatika mā te whakamahi i ngā whakahau pai ake. He mea hanganga. Ka tautuhia te āhua o te pūnaha e tōna whakatipu, ā, ko te ipurangi tērā i whakatipu ai i a ia.
He aha te tikanga o te "Whakangungua ā-Rohe"
He rerekē te mahi a Village AI, ā, ehara te rerekētanga i te mea he iti ake, he ngoikore rānei. Ko te rerekētanga kei te pātai ki te wāhi e ako ai te AI i āna tauira. (Mēnā he kupu kāore koe i te mōhio i roto i tēnei raupapa, kua whakamāramahia ki te reo māmā i te rārangi kupu.)
He Village AI mō tō pakihi ka whakangungua ki runga i ngā papa ihirangi e toru:
Te paparanga papanga. Koinei te tūāpapa — te āhua e mahi ai te papanga Village, ngā āhuatanga e wātea ana, me pēhea te whakatere i te pūnaha. Ka tohatoha ngā Village katoa i tēnei paparanga. Ko te tikanga ka āwhina te AI i tētahi mema hou o te tīma ki te rapu huarahi, ki te whakamārama me pēhea te tuku whakapau moni, te hono rānei ki tētahi karanga ataata, me te kore e hiahiatia kia akona ēnei kaupapa matua mai i te tīmatanga.
Te paparanga whakahaere. Ko tēnei te mea e whai ake ai tō Village hei mea nōu. Ka ako te AI i ngā ihirangi kua waihangatia tūturu e tō whakahaere — ngā whakahou ā-tīma, ngā pūrongo kaupapa, ngā tuhinga kua whakaputaina e tō poari, ngā rauemi kua whakaputaina hei whakawhiti kōrero ki ngā kiritaki. Ka pātai tētahi mema o te tīma, "He aha ngā whakataunga i puta i te hui poari o tērā marama?", ka taea e te AI te whakautu mai i ngā pūrongo a tō whakahaere ake, ehara i te whakapae noa i runga i ngā āhua o ngā hui poari i te ipurangi.
Te whakaaetanga i ia hikoinga. Kāore he ihirangi e uru ki te whakangungu a te AI mehemea kāore he whakaaetanga mārama. Ka taea e tētahi mema o te rōpū e tohatoha ana i tētahi whakahou ā-roto te whiriwhiri mēnā ka whakaurua taua ihirangi ki ngā mōhiotanga a te AI. Ka noho muna tonu ngā ihirangi kua tohuia hei muna — i runga i te hanganga, ehara i te mea nā te kaupapa here anake. Kāore e taea e te AI te uru ki ngā mea kāore i hoatu ki a ia i te tuatahi.
Ko te hua he pūnaha e mōhio ana ki tō whakahaere — ehara i te whakaaro a te ipurangi mō te āhua o tētahi pakihi iti. Ina āwhina ia ki te tuhi i tētahi whakamōhio kiritaki, ka whakamahi ia i ngā tauira o ōu whakawhitiwhiti kōrero o mua, ehara i ngā tauira ā-pakihi whānui. Ina whakautu ia i tētahi pātai mō tō pakihi, ka whakautu ia mai i ōu pūrongo, ehara i te toharite tatauranga o ngā pakihi katoa.
Ko Wai e Pupuri ana i ngā Kī
Ki tēnei wā, kua kōrero tātou mō ngā tauira a wai e kawea ana e te AI. Engari, pēnei i tā te Tuhinga 1 i whakamārama, ehara te AI i te mea hei whakautu anake — kei te piki haere tōna āhei ki te tū mahi. Ā, i te wā ka taea e tētahi AI te mahi mōu, ka tino hira te tuarua o ngā rerekētanga i waenga i te AI o Big Tech me tētahi pūnaha e whakahaere ana koe, ā, he rite tonu ki te tuatahi: ko wai e pupuri ana i ngā kī.
Ka tuku koe i tētahi māngai Hangarau Nui kia mahi i tētahi mea māu — hei whakakotahi i tētahi nama, hei whakahoki i te pātai a tētahi kiritaki, hei tuku pūrongo tāke, hei whakahaere rārangi — kei te tuku koe i ngā kī ki a ia: te uru ki ō raraunga, i ētahi wā ki ō pūkete me ō pūnaha, me te mana ki te mahi i ngā mahi i tō ingoa. Ka mahia ēnei mahi i runga i te hanganga o te kamupene, i raro i ngā ture a te kamupene, ā, ko ngā taunoa a te kamupene e whakatau ana i ngā hikoinga. Mēnā ka hē te mahi, kāore pea koe e mōhio kia mutu rā, nā te mea he iti ake ngā huarahi kia uru atu koe ki te aukati i te mahi a tētahi māngai e mahi ana i tōna ake. Ā, ki te pātai koe "ko wai te tangata i kawenga mō tērā?", he tino pōraruraru te whakautu — i tautuhi koe i tētahi whāinga i roto i tētahi rerenga kōrero; ko te pūnaha a te kamupene i whiriwhiri he aha hei mahi ki taua whāinga. Mō tētahi whakahaere e noho tonu ana hei kaiwhakahaere raraunga i raro i te GDPR, he tūpono mōrearea tēnei, ehara i te mea ngāwari.
I hangaia a Village AI i runga i te mātāpono tūturu. Ki ngā wāhi ka mahi ai, ka mahi i roto i ngā rohe o tō whakahaere, i runga i ngā hanganga kei roto i te EU, i raro i ngā ture i whakaritea e tō whakahaere — ā, ko te mea nui, kua herea āta tōna rohe kia taea tonu e tētahi tangata te uru atu. Ka tuhi, ka tūtohu, ka whakarite, ka whakarōpū ia; kāore ia e mahi huna i ngā mahi whai pānga, kāore e taea te whakahoki, i tō ingoa, mehemea kāore he tangata i roto i te tukanga. Ka noho tonu ngā kī ki tō whakahaere. Ka whakamārama mātou i te tika o tēnei whakatinanatanga i roto i te Tuhinga 3, me ngā mahi e mahia ana mōu i tēnei rā i roto i te Tuhinga 4.
Ko te take mō tēnei wā he māmā: i te ao o ngā karakōtuhi, ko te pātai, "nō wai ngā tauira e kawea ana e taku AI?" I te ao o ngā māngai, me pātai hoki koe, "nō wai ngā ringa kei runga i ngā whakahaere — ā, ka taea e au te tiki anō?"
He aha te tikanga o tēnei mō Slack, Teams, me Google Workspace
He maha ngā pakihi iti me ngā rōpū mahi ngātahi e whakawhirinaki ana i tēnei wā ki te whakakotahitanga o Slack, Microsoft Teams rānei mō te whakawhitiwhiti kōrero, Google Workspace, Microsoft 365 rānei mō ngā tuhinga me te īmēra, ā, tērā pea he pūnaha CRM motuhake, he taputapu nama, he papanga whakahaere kaupapa rānei. He mea nui kia mārama he aha te tikanga o tēnei i roto i te horopaki o te AI.
Kei runga i ā rātou hanganga tō raraunga, i raro i ā rātou tikanga. Ina tuhi koe i tētahi tono ki te kiritaki, ina matapaki koe i tētahi take matatapu o te Tari Tangata, ina tiaki rānei koe i tētahi maramataka i roto i tētahi o ēnei huinga, kei runga i ngā tūmau a te kaiwhakarato taua ihirangi, ā, e whakahaerehia ana e ngā tikanga i whakaae koe, ehara i te mea i whiriwhiria, ā, ka taea e te kaiwhakarato te whakarerekē. Ko ngā mahi ka taea ki aua raraunga — tae atu ki te āhua e whāngai ana i ngā āhuatanga AI kua whakaurua ki ēnei hua — nā aua tikanga i whakarite, ehara i a koe. Ā, ko ngā āpiha AI kua whakaurua ki roto i ēnei kohinga e mahi ana mā te pānui i ō īmēra, tuhinga, me ngā kōrero: ko tērā uru te huarahi e mahi ai rātou.
Kāore e taea e koe te whiriwhiri i ngā uara o te AI. Ina whakarāpopoto a Microsoft Copilot i te hītori kōrero a tō rōpū, ka whakamahi ia i ngā kaupapa here ihirangi a Microsoft. Ina tūtohu te AI a Google i ngā whakarerekētanga ki tō tuhinga, ka whakaata ia i ngā aronga matua whakangungu a Google. Kāore he huarahi āu ki te whakamōhio ki ēnei pūnaha he aha ngā mea e hira ana ki tō whakahaere — he aha te āhua reo hei whakamahi, he aha ngā kupu e tika ana, he aha ngā kaupapa e hiahiatia ana te whakataunga a te tangata, kaua ko te whakautu aunoa.
Ko tō haepapa te ū ki te GDPR, ehara i tō rātou. I raro i te Ture Whānui mō te Tiaki Raraunga (GDPR), ko tō whakahaere te kaiwhakahaere raraunga. Mēnā ka tukatukahia ngā raraunga whaiaro a tētahi kiritaki e tētahi pūnaha AI e tū ana i runga i ngā hanganga o Amerika, kei a koe te kawenga kia whakarite kia ture taua tukatuka. Kei a koe te kawenga, ehara i te kaiwhakarato papanga. Ahakoa ka taea e ā rātou Whakaaetanga Tukatuka Raraunga te whakaiti i tō haepapa, kāore e whakakore i taua haepapa — ā, kāore rawa e hoatu mana whakahaere ki a koe.
He rerekē te hanganga o Village. Ka noho tonu ō raraunga ki runga i ngā hanganga o Europi. Ka whakangungua te AI ki ō ihirangi, ehara i te ipurangi. Kāore he raraunga e puta i ngā rohe o tō whakahaere mehemea kāore he mahi mārama i mahia. Ā, ka whakahaerehia ngā whanonga a te AI e ngā ture i whakaritea e tō whakahaere — ehara i te kaupapa ihirangi a tētahi kamupene o Silicon Valley.
Guardian Agents: Ngā Kaitiaki i te Kuaha
Ahakoa he AI kua whakangungua ā-rohe, ka taea e ia te hē. Tērā pea ka hē tōna mahara ki tētahi taipitopito, ka whakararuraru i ngā kaupapa e rua, ka waihanga rānei i tētahi whakautu e rongo ana he tika, engari kāore i hāngai ki ōu pūrongo tūturu. Koinei te āhua o te hangarau — ka matapae i ngā kupu e whakapono ana, ā, ehara te kupu 'whakapono' i te mea kotahi me te kupu 'tika'.
Koinei te wāhi ka uru mai ai a Guardian Agents.
Ko Guardian Agents he paparanga whakamana motuhake e tirotiro ana i ia whakautu a te AI i mua i tōna tae atu ki te mema o te tīma. Ehara rātou i te AI anō — he tirotiro i runga i te ine e noho motuhake ana i te hanganga mai i te AI e tirohia ana, kia kore ai e kawea mai e te kaitirotiro ngā wāhi huna o te mea e tirohia ana.
Anei ngā mea e mahia ana e rātou, i ngā kupu māmā:
Te kaitiaki tuatahi ka tango i te whakautu a te AI, ka ine mēnā e tino ōrite ana ki ngā ihirangi tūturu kei ngā pūrongo a tō whakahaere. Ehara i te mea mēnā he tika te rongo — engari mēnā he ōrite ā-pāngarau ki ngā tuhinga tūturu. Ki te mea ka kī te AI, "I whakaae te poari ki te kirimana kaiwhakarato hou i Hepetema," ka tirotiro te kaitiaki mēnā kei roto tūturu i ngā meneti o tō poari he whakataunga mō ngā kirimana kaiwhakarato i Hepetema.
Te kaitiaki tuarua ka wehe i te whakautu ki ngā kerēme takitahi, ā, ka tirotiro ia kotahi motuhake. Tērā pea ka toru ngā kōrero i roto i tētahi whakautu a te AI — e rua he tika, ā, kotahi he mea hanga. Ka mau te kaitiaki tuarua i te hanga kōrero, ahakoa he whakapono te whakautu whānui.
Te kaitiaki tuatoru e tirotiro ana i ngā tauira rerekē i te roanga o te wā — ngā panonitanga i ngā whanonga o te AI, ngā hapa e hoki ana, ngā putanga e tata ana ki ngā rohe kua tautuhia. Ka aroturuki ia i te hauora o te pūnaha, ehara i ngā whakautu takitahi anake.
Te kaitiaki tuawhā ka ako i ngā urupare a tō rōpū. Ina tohu tētahi mema o te rōpū he urupare AI kāore i whai hua — he tohu ringa-raro noa iho e tika ana — ka tirotiro te pūnaha he aha i hapa ai, ka whakarōpū i te take matua, ā, ka whakatikatika. Ka taea e ngā kaiwhakahaere te arotake me te whakapai ake i ēnei whakatikatika, engari ka tīmata te ako i ngā mema noa o te rōpū. I te roanga o te wā, ka hāngai ake te AI ki ngā mōhiotanga tūturu o tō whakahaere, ehara i te iti iho.
Kei ia whakautu AI i roto i a Village he tohu māia e whakamōhio ana ki te mema o te tīma he pēhea te pakari o te whakautu. Ko te māia teitei e tohu ana kua kitea e te kaitiaki ngā taurite kaha i roto i ō koutou pūrongo. Ko te māia iti e tohu ana he whakapae noa ake te whakautu. Ka taea e ngā mema o te tīma te whai i ia kīanga a te AI ki tōna puna takenga — arā, te tuhinga, te pūrongo, te pūrongo rānei motuhake e tautoko ana i taua kīanga.
Ehara tēnei i te āhuatanga e tukuna ana e te AI o ngā Kamupene Nui, nā te mea kāore te AI o ngā Kamupene Nui i tūhonohono ki ōu rēhita. Kei te ipurangi tōna tūhonohono, ā, kāore he huarahi whaihua hei whakamana i ngā piriona whārangi raraunga whakangungu ki tētahi whakautu kotahi.
Te Whakawhitiwhiti
Kua whakarite kia whaiti ake a Village AI i ngā pūnaha hokohoko nui. Kāore i hangaia kia tuhi soneti, kia waihanga whakaahua tino pono, kia kapi i ngā kaupapa katoa o te ao — ā, i te ao o ngā māngai, ehara te whānuitanga noa i te tino take. Ko te whakawhitiwhiti e whai take ana ehara i te kōrero whakapaipai mō te kōrero whakapaipai; ko te tiaki me te mana whakahaere. He pūnaha arotahi e mōhio ana ki tō whakahaere, e pupuri ana i ō raraunga i roto i ō ake rohe, ā, e noho ana hei kawenga ki tō whakahaere — ā, i te wā e mahi ana, ka mahi anake i ngā wā ka taea tonu e te tangata te uru mai — he nui ake tōna uara ki tētahi pakihi i tētahi pūnaha kanapa ake kāore ia e whakahaere.
Ko tāna e tuku ana he pūnaha e ū ana ki tō whakahaere — ōna ihirangi, ōna uara, tōna whakahaere — me te whakamana kei runga i ōu pūrongo tūturu ngā whakautu, ehara i te mea i runga i ngā tauira tatauranga o te ipurangi.
Mō tētahi pakihi e hiahia ana i te āwhina ki te tuhi karere ki ngā kiritaki, ki te whakautu i ngā pātai a te rōpū mō ngā tukanga ā-roto, ki te whakarapopotohia ngā meneti o te poari, ki te whakahaere i ngā raraunga CRM, ki te whakarite rānei i ngā pārongo kaupapa — ehara tēnei i te here. Koinei tonu te taputapu tika mō te mahi. Ā, ka mahi taua taputapu, kaua e noho hei kaiwhakautu noa iho, ka mahia tērā i te wā e mau tonu ana ngā kī i roto i ngā ringa o tō whakahaere.
Ehara te pātai i te "tēhea AI e kaha ake ana?" Engari ko te pātai, "tēhea AI e whai hua ana mō taku whakahaere — ā, ko wai te tangata e whakahaere ana i a ia i tōna mahi?"
E hiahia ana koe ki te whakamahi pai, kia haumaru hoki, i ngā taputapu AI pēnei i ēnei? Ko ā mātou akoranga kore utu — Te Mahi me Claude me Ngā Āpiha i te Mahi — e whakaako ana i ngā pūkenga whaihua. Mō te hanganga katoa o Guardian Agents kei muri i te Village AI, tirohia Village AI — Agentic Governance.
He whaihua? Tiritiria tēnei tuhinga, kia whakaatuhia rānei he waehere QR hei karapa.